If your Hisense smart TV won’t connect to your home WiFi, it can be frustrating, especially if you’ve tried everything you know to fix it.

The good news for ya is that there are several ways to fix this issue without calling customer support or taking it to a repair shop.

So, let’s explore some of the best ways to make your Hisense TV connect to WiFi.

Some of the common reasons why your Hisense TV may not connect to WiFi include outdated firmware, network issues, or incorrect network settings.

Fortunately, most of these issues can be fixed with simple troubleshooting steps that anyone can do.

Whether you are experiencing a weak signal, intermittent connection, or complete failure to connect, we’ve got you covered.

From resetting your router, clearing the cache, checking your network settings, to performing a power cycle on your Hisense TV, we will discuss step-by-step instructions to help you fix the issue.

So, if you are tired of seeing error messages or spending hours trying to connect your Hisense TV to WiFi, read on to learn some of the best ways to fix this problem.


hisense tv won't connect to wifi

If your Hisense smart TV won’t connect to WiFi, there are a few things you can do to troubleshoot the issue.

Here are some steps to follow:

Check WiFi Network

The first thing you should to try is checking your home WiFi network.

Make sure that it is working properly and that other devices can connect to it.

If you are having trouble connecting other devices to the network, there may be an issue with your WiFi router.

Check Hisense TV

Next, check your Hisense TV.

Make sure that the smart TV is actually connected to the correct network and that the WiFi password is correct.

You can also try resetting the TV by power cycling it.

Unplug it, hold the power button down for 15 seconds, then plug it back in.

Check Router

If your TV still won’t connect to WiFi, try resetting your router.

Unplug the smart TV from the power source, wait for just a few seconds, and then plug the TV back in.

This will reset the router and may help resolve any connectivity issues.

Restart Devices

If all else fails here, you can always try restarting both your smart TV and your home WiFi router.

Turn off your TV and unplug it from the power source.

Then, unplug your router from the power source.

Wait for a few seconds, then plug both devices back in and turn them on.

This can help reset the connection and may help your TV connect to WiFi.

By following these troubleshooting steps, you should be able to resolve any issues you are having with your Hisense TV connecting to WiFi.

If you continue to experience problems, you may want to contact Hisense customer support for further assistance.

Advanced Troubleshooting

tv troubleshooting

Update TV Firmware

Updating the firmware on your Hisense TV can help resolve issues with connecting to WiFi.

Here’s how to do it:

  1. Press the Home button on your remote.
  2. Select Settings.
  3. Select System.
  4. Select System Update.
  5. Select Check Now.
  6. If an update is available, select Download and Install.
  7. Follow the on-screen instructions to complete the update.

Reset TV Network Settings

If updating the firmware doesn’t work, resetting the network settings on your Hisense TV may help.

Here’s how:

  1. Press the Home button on your remote.
  2. Select Settings.
  3. Select Network.
  4. Select Network Reset.
  5. Follow the on-screen instructions to reset the network settings.

Contact Support

If you’ve tried updating the firmware and resetting the network settings and your Hisense TV still won’t connect to WiFi, it may be time to contact customer support.

You can find support contact information on the Hisense website or in the user manual that came with your TV.


Connecting your Hisense TV to WiFi can be a frustrating experience, but by following the troubleshooting steps outlined in this article, you should be able to resolve most issues.

Start by ensuring that your TV is in range of your WiFi network and that your network is functioning properly.

Then, try resetting your TV and router, checking for software updates, and resetting your network settings.

If you’re still having trouble connecting your Hisense TV to WiFi, it may be time to contact customer support. Hisense offers a range of support options, including phone, email, and live chat.

They also have a helpful online knowledge base that includes troubleshooting guides, user manuals, and FAQs.

Remember, the key to successfully connecting your Hisense TV to WiFi is patience and persistence.

Don’t give up if your first attempt doesn’t work. Keep trying different solutions until you find the one that works for you.


    1. I think I can help you with this. Follow these steps to reset the WiFi password on the TV: 1. On your HiSense TV remote, press the Settings button. 2. Navigate to the Network & Internet menu. 3. Select the WiFi connection that you want to change the password for. 4. Enter the new WiFi password in the password field. 5. Save the new password and exit the menu.

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