Are you having trouble connecting your TCL TV to your home WiFi network?

This is super frustrating when you’re trying to stream your favorite shows or movies, but your TV just won’t connect.

Fortunately, there are several solutions you can try to resolve this issue.

First, it’s important to determine the cause of the problem.

It could be due to an internet outage or lost signal connection, bad signal strength, DNS settings, or Wi-Fi settings.

Once you’ve identified the cause, you can try one of the many fixes available to get your TCL TV connected to the internet again.

Some of the solutions you can try include power cycling your TV and Wi-Fi router, resetting your network settings, and using an Ethernet cable.

With a little troubleshooting, you can get your TCL TV connected to your home Wi-Fi network and enjoy your favorite content without interruption.


TCL tv won't connect to internet

If your TCL TV won’t connect to your home WiFi, there are several steps you can take to troubleshoot the issue. Here are some suggestions:

Check the WiFi Network

First, make sure that your WiFi network is working properly and that your TCL TV is within range.

Check to see if any of your other devices can connect to the network.

If the issue is with the network, try resetting your router and modem.

You can also try moving the router closer to your TV or using a WiFi extender to improve the signal strength.

Restart the Router and TV

If the network is working fine, try restarting your TCL TV and router.

A power reset or soft reset will usually fix issues caused by minor software glitches.

To do this, unplug your TV and router from the power source, wait for a few minutes, and then plug them back in.

Turn on your TCL TV and try connecting to the WiFi network again.

Update the TV’s Software

If restarting the devices doesn’t work, check to see if there is a software update available for your TCL TV.

Outdated software can cause connectivity issues.

To update your TV’s software, go to the Settings menu and select System > Software Update.

If an update is available for your smart TV, then download and install it.

Reset the TV to Factory Settings

If none of the steps work, you may need to reset your TCL TV to its factory settings.

This will erase all data and settings on your TV, so make sure to back up any important files before doing so.

To reset your TV, go to the Settings menu and select System > Advanced System Settings > Factory Reset.

Follow the on-screen instructions to complete the process.

Advanced Fixes

tv troubleshooting

Change the WiFi Channel

If you are experiencing a weak or unstable WiFi signal, changing the WiFi channel may help.

This can be done by accessing your router’s settings and selecting a different channel.

It is recommended to choose a channel that is less congested and has fewer overlapping networks.

Refer to your router’s manual for specific instructions on how to change the WiFi channel.

Disable MAC Address Filtering

If your TCL smart TV is not connecting to the home WiFi and you have enabled MAC address filtering on your router, this may be the cause of the issue.

Disabling MAC address filtering can help resolve the problem.

Refer to your router’s manual for instructions on how to disable MAC address filtering.

Disable AP Isolation

If you have enabled AP isolation on your router, this may prevent your TCL TV from connecting to WiFi.

AP isolation is a security feature that isolates devices connected to the WiFi network from each other.

Disabling AP isolation can help resolve the issue. Refer to your router’s manual for instructions on how to disable AP isolation.

Contact TCL Support

If none of the steps listed above fixes the issue, it may be necessary to contact TCL support for further assistance.

They may be able to provide additional troubleshooting steps or recommend a repair if necessary.

You can contact TCL support through their website or by phone.


In conclusion, if your TCL TV is not connecting to WiFi, there are several steps you can take to fix the issue.

The first step is for you to check that your TV is connected to the correct network.

You can do this by going to TV Settings > More Settings > Network & Internet and checking that WiFi is toggled to the ‘On’ position and that the connected network is the correct one.

If your TV is still not connecting, you can try restarting your TV or resetting your router.

You can also try updating your TV’s IP and DNS, and resetting your WiFi network.

Additionally, you can check the strength of the Wi-Fi signal from the router to see how strong the connection between the TCL TV and the router is.

It is important to note that some TCL TV models may have specific issues that require unique solutions.

If none of the above steps work, then you may need to consult the TCL customer support team for further assistance.

Overall, by following the steps outlined in this article, you should be able to resolve most TCL TV WiFi connectivity issues quickly and easily.

Remember to always double-check that your TV is connected to the correct network, and to restart your TV and router if needed.

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